“Shilpa has been a very customer focused trainer trying to understand the needs of her client and tailoring her trainings to meet those. She has also skilfully delivered her trainings by involving her participants in the learning process utilizing a wide range of participatory methods. I can give her my highest recommendations.”
– Tutu Jacobsen, Head of Team & Senior Advisor, FK Norway, Oslo (Norwegian Peacecorps)
Shilpa was the Senior Trainer at British Council Kenya. Apart from training a wide array of corporate clients with wonderful feedback, She trained nearly all the present trainers (at British Council). She is a warm team player and knows just how to bring out the very best from every trainee!
Training Centre Manager, British Council, Nairobi
“Shilpa carried out a customer service and selling skills workshop for our company.
We found her approach innovative and lively. She mixed the academic input with play that translated into a effective learning method.
The training enabled our sales team to better understand customer needs, negotiate more effectively thereby increasing their sales.”
Managing Director, Rosewood Furniture Manufacturers
“I am writing this to confirm that Inside Out Consultancy (Director: Shilpa Shah) has delivered several trainings and coaching programmes for the Embassy of Sweden. We have been very happy with the quality of service received.”
Personnel Officer, Embassy of Sweden